Runners Point understands that you may sometimes change your mind. You can cancel any order free of charge and without any explanation, provided that it has not yet been shipped. Since we strive to ship your items as soon as possible, this timeframe is generally very short, so please contact our Customer Care team as soon as possible.
Articles in this section
- Online Shopping
- The product I received looks different from the image on the website!
- Can I add items or make changes to my order?
- How can I cancel my order?
- Can you tell me if my local Runners Point store has the product I want?
- I didn’t receive an email to confirm my order! Was it successful?
- When are you getting new stock of a specific product?
- Can I place my order over the phone or through email?
- Does the website show your stock in real time?
- Can I pre-order an item if it hasn’t been released yet?