Once an order has been placed, we are unable to modify it in any way. Tough luck! But if your order hasn’t been shipped yet, we will be happy to cancel it for you, so you can place a new order with the voucher.
Articles in this section
- How can I pay?
- Web Security
- How long do I have to transfer the payment?
- Why can I not place my order using Klarna?
- How can I use my Promotional Code?
- I’ve already placed my order, but couldn’t apply my Promotional Code. Can you do it for me?
- I have already transferred the money, but you still sent me a reminder! Does it mean that the bank transfer was not successful?
- Can I use a Runners Point gift card to place my online order?
- What are the conditions of using Klarna for my Runners Point order?
- My payment keeps getting declined!