If our team confirms that your return does not comply with our Returns Policy, the item(s) will be sent back to you, and no refund will be triggered. In such a case our Customer Care team will get in touch with you and provide the tracking number for the parcel.
Articles in this section
- How to Return?
- Return label lost
- Right of cancellation for consumers
- I paid for shipping when returning my order. Can I get a refund?
- Can I exchange the product I ordered online?
- I recently returned my order but I haven’t received my refund yet.
- How long do I have to wait for my refund?
- What happens if my return is not accepted?
- In case of damaged or faulty items