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  1. Runners Point
  2. Frequently Asked Questions
  3. Shipping and Delivery

Shipping and Delivery

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  • Shipping Information
  • How can I track my order?
  • I didn’t receive my tracking number. Can you help?
  • I’ve received something else than what I ordered! What now?
  • When will you dispatch my order?
  • Where can I ship my order?
  • Do you offer express shipping or next-day delivery?
  • I entered a wrong shipping address. What now?
  • Can I collect my online order from a Runners Point store?
  • What happens if I’m not at home when my order is delivered?
  • My delivery is late!
  • What should I do if my order arrives damaged?
  • The tracking says my order was delivered but I never received it!
  • An item is missing from the parcel. How can you help?
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